Your privacy is of the utmost importance. The information collected on this website is used solely for internal use and will never be sold, released or rented in any form to any person, business/corporation, agency or group. The data gathered is used to help provide you with the best service and information possible.
This policy is in place to honour and protect the privacy of visitors to our site. Its purpose is to provide you with a detailed outline of the types of data we collect and how we can possibly use that information.
We do not gather personally identifiable data on our site unless you have chosen to give it to us. Even when you choose to give us information, we keep it confidential. When users visit the elainechenrealty.com website and are not logged into an account, we gather some basic information that does not identify individual users. This can include the amount of incoming traffic visiting the site, which pages are visited and for how long, where the visitors come from, what ISP they are using and other such data. We use the data we collect to increase the quality of our web site, enhance or customize the information we offer, and make your time on our site as beneficial and smooth as possible.
We may use Google AdWords Remarketing to advertise this website across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of this website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say "This person visited this page, so show them ads relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
When logged into an account on this website, including a VOW (Virtual Office Website) account, your browsing activity is logged and made available to Elaine Chen. This includes information about your account activation, pages you've viewed, listings you've viewed or saved, when you've logged in or out of your account, password changes, contact information changes, lead form submissions and MLS® searches you've subscribed to, unsubscribed from, deleted, viewed or saved.
Site visitor reports are generated to help us understand visitor demographics and usage patterns. Personal and confidential information regarding our real estate dealings is provided privately to us as a normal part of conducting business.
Creating an account on this website or signing up for services requires the voluntary submissions of contact information such as e-mail address, password and phone number. If you choose to use this site for VOW (Virtual Office Website) access we will require your name, valid email, valid phone number and password.
Elaine Chen and/or their assistants and/or associated agents may from time to time use the personal information gathered via this website to communicate with whomever provided the information in regards to business or items related to real estate, their experience on the website and other such related matters.
Elaine Chen and/or their assistants and/or associated agents and the website software provider (RealtyNinja Services Ltd.) will have access to the personal information gathered via your account. Personal information may be shared with the associated real estate board or council for auditing and/or legal purposes as required.
Should another licensed real estate agent or assistant be required to assist Elaine Chen in regards to client communications or business doings for reasons such as Elaine Chen and/or associated agents and/or their assistants being ill, absent or any other such reasons; said aforementioned agent or assistant is understood to act for and as Elaine Chen for all purposes related to our privacy policies and protection.